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Frequently Asked Questions

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Find out what other customers wanted to know about Banqup.


What is Banqup?

Banqup is the simplest and smartest tool for digitizing processes. Banqup simplifies administrative and financial processes by giving businesses the ability to manage all their administration, invoicing and payments on just one digital platform. With Banqup, businesses spend less time on administration and invoicing and more time on making their business thrive.

Who is Banqup for?

Banqup is designed for SMEs, small businesses, self-employed persons and independent entrepreneurs. With Banqup, these types of businesses no longer have to worry about paper financial documents and can easily transition to digital document management. Banqup is a simple and intelligent solution that saves businesses time by providing efficient tools to manage admin and financial processes in one digital place.

Plus, with the ability to give your accountant access to your financial documents, you can be confident that your accountant has all the information they need to manage your tax returns.

What does this mean for my company/business?

Banqup means having the tools to manage administrative and financial tasks through one digital solution.

Businesses will no longer need paper and physical documents and will no longer need to enter data and manage their finances in multiple places. Banqup provides a clear overview of all finances incoming and outgoing finances, meaning less time is spent consolidating finances and more time is spent making your business thrive.

Also with payment features, your invoices will have a payment button to receive payments even faster.

What it banqup? 

Simply send your invoices, receipts and financial documents to your Banqup platform. Either by email, drag & drop or by taking a photo on your smartphone. For more information on the different upload methods, please visit our blog.

Banqup's OCR (Optical Character Recognition) technology converts the text and data in your financial documents into digital files. Not only does this significantly reduce manual data entry, it means your document becomes digital. Give your accountant access to your digital documents and pay them through the Banqup platform.

Is knowledge of digital administration and software necessary before I start?

Not at all! Banqup is a simple solution to set up and use, ideal for businesses that have little or no knowledge of digital governance. Check out our support guides, videos and blogs for further support.

How do I give my accountant access to my Banqup account?

With Banqup, it's easy to share your documents with your accountant. You can choose to give your accountant access to all of your documents and financial information, or you can choose which documents they have access to.

How do I sign up for Banqup?

Registering for Banqup is easy. Take a look at our beginner's guide for a step-by-step guide on how to sign up for Banqup.


How do I get Banqup support?

There are many ways to reach Banqup customer support. You can either email our support, phone or fill out an enquiry form. Check out the support page to find all your options.

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